Frequently Asked Questions
General
What is Nisa?
How do I get started?
What areas do you deliver to?
How can I stay updated with new offers?
Shopping Experience
How does delivery work?
What is your return policy?
How can I track my order?
How often do you update your stock?
Customer Support
How can I get help with my order?
What if I need to cancel my order?
How do I report an issue?
What are your support hours?
App Features
What features does the app offer?
Is the app available for both iOS and Android?
How do I manage my returns in the app?
How do I get notified about new offers?
Refunds & Payments
How do refunds work?
How long does it take to receive my refund?
How do I add my bank account details?
What if my refund is delayed?